Thank you for choosing SP Taxi Service for your transportation needs in Bareilly, India. Please read these Terms and Conditions carefully before using our taxi services. By booking a taxi with SP Taxi Service, you agree to abide by the following terms and conditions:
1. Booking and Reservations:
You can book a taxi with SP Taxi Service by calling our contact number at 09634253300 or by emailing us at [email protected].
Car air-conditioner will not be working in hilly routes & also when the vehicle is not in motio
Parking charges are excluded and will have to be paid directly to the driver.
The driver shall wait for 45 min. Post that booking will be canceled with no refund.
Waiting charges would be applicable after the cab reaches the boarding point. The first 45 minutes are free but post that the charge is ₹ 2 for Sedan & Mini Cab, For SUV Cab ₹3 per minute and this amount has to be paid to the driver directly.
In the case of partial payment, the balance payment of trip needs to be paid in advance at the time of pick-up.
You need to collect the receipts from the driver for any toll tax, state tax, night charges or extra km paid directly to the driver during the trip. SP Taxi Service is not liable to provide invoices for such amount.
Any grievances or claims related to the cab travel should be reported to SP Taxi Service within 24 hours of travel time. Otherwise SP Taxi Service will not be liable for anything.
The booking will be for cab type SUV or SEDAN and we do not commit to providing any preferred cab model.
You can accommodate 2 bags in Sedan and 3 bags in SUV.
We do not commit on particular fuel type vehicle like Petrol, Diesel or CNG.
Cab will be provided on the basis of availability.
You are not allowed to take pets with you inside the cab.
Due to traffic or any other unavoidable reason, the pickup may be delayed by 45 mins.
Driver details will be shared up to 4 hrs prior to departure.
We recommend making advance reservations to ensure availability, especially during peak hours and holidays.
Provide accurate and complete information while making a reservation, including the pickup location, destination, and any special requirements.
2. Service Availability:
2.1. Our taxi services are available within the Uttar Pradesh, Uttarakhand, Delhi area and its surrounding regions, subject to driver availability.
2.2. We strive to provide prompt and reliable service, but occasional delays due to traffic, weather conditions, or unforeseen circumstances may occur. We appreciate your patience.
3. Fares and Payments:
3.1. Fares for our taxi services are determined based on distance traveled, time, and any additional services requested.
3.2. Payment for taxi services can be made in cash or through the specified digital payment methods, as agreed upon during booking.
3.3. All fares are subject to applicable taxes, surcharges, and tolls, which will be added to the final bill.
4. Cancellation and No-Show Policy:
a) You may cancel your booking with us any time before your scheduled date and time of pickup. This may be done by calling us anytime on the 24×7 Customer Care Helpline +91-9634253300 writing to us at [email protected]
However, you may be liable to pay cancellation charges under the following circumstances:
b) No refund shall be applicable in such cases and the entire Booking Amount/Advance shall be treated as Cancellation Charges.
c) if your. booking is canceled prior to 6 hours of the scheduled pickup date and time in such case the entire advance amount shall be refunded and the refund will be initiated within 48 hours of receiving cancellation requests
d) If for any reason your driver takes too long to get to you then the cancellation charge will be waived in the event of a cancellation request made at your end and the advance amount shall be credited to your SP Taxi Service Credits that can be used for future taxi booking with SP Taxi Service throughout India.
e) The onus for rescheduling of departure time and confirmation from SP Taxi Service about the availability of the car at such rescheduled time will be with the customer and such request can be made only in writing by sending us an email at [email protected]
f) If you need to cancel a reservation, please do so at least 6 hours before the scheduled pickup time to avoid cancellation charges.
g) A no-show fee will be applied if you fail to meet your driver at the agreed pickup location within 30 minutes of the scheduled time.
5. Passenger Conduct:
5.1. Passengers are expected to behave in a respectful and courteous manner while using our services.
5.2. Smoking, consumption of alcoholic beverages, or illegal substances inside the taxi is strictly prohibited.
5.3. Any damage caused by passengers to the vehicle will result in additional charges.
6. Lost Items:
6.1. SP Taxi Service is not responsible for any personal belongings left behind in our vehicles. We will make reasonable efforts to locate and return lost items to their owners, but we do not guarantee their recovery. So Please Ensure your all belongings & thing you're have before leave the cab.
7. Safety and Liability:
7.1. While we prioritize passenger safety, SP Taxi Service and its drivers are not liable for any accidents, injuries, or damages that may occur during the course of the ride.
8. Privacy Policy:
8.1. SP Taxi Service respects your privacy. We collect and use personal information in accordance with our Privacy Policy, which is available on our website.
9. Amendments and Updates:
9.1. These Terms and Conditions may be updated from time to time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
10. Contact Information:
If you have any questions or concerns regarding these Terms and Conditions or our taxi services, please contact us at:
SP Taxi Service, Bareilly, India Contact Number: 09634253300 Contact Email: [email protected]
By using SP Taxi Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We appreciate your business and look forward to providing you with safe and reliable transportation services.